Expert: An individual is known as an expert in this area. They can provide guidance, troubleshoot and answer questions related to this area of expertise and the field where the skill is used.

• Anticipate business and customer needs, and adjust strategy to effectively support the success of the business and demonstrate at an enterprise level the impact the company has on customers and other stakeholders.
• Influence and shape the current and future objectives, goals, and mission of the enterprise when developing and leading company strategies.
• Leverage a deep understanding of the inter-dependencies among the functional areas of the organization, and use that to drive strategy to deliver on business objectives.
• Facilitate creativity and drive innovation on the team to deliver the competitive edge that comes with novel solutions and process improvements within the regulatory environment.

Advanced: An individual can perform the actions associated with this skill without assistance. They are recognized as “a person to ask” when difficult questions arise regarding the competency or skill.

• Effectively communicate to team members how their work contributes to the success of the business and the impact it has on customers and other stakeholders.
• Leverage knowledge of organizational objectives, goals, and mission to shape and support broader organizational initiatives.
• Leverage knowledge of the inter-dependencies among functional areas of the organization to inform decisions, provide recommendations, and drive the success of the business.
• Leverage creative thinking and encourage creative thinking in others to develop and implement innovative solutions to meet the demands of the function and/or the organization within regulatory requirements.

Proficient: An individual is able to successfully complete tasks in this competency as requested. Help from an expert may be required from time to time, but they can usually perform the skill or competency independently.

• Apply an understanding of how one’s work contributes to the success of the business and the impact it has on customers and other stakeholders to achieve strategic outcomes.
• Apply knowledge of organizational objectives, goals, and mission when working on Communications initiatives to drive strategic objectives.
• Apply an understanding of the functional areas of the organization within scope and gain familiarity with other functional areas and their inter-dependencies to support the strategic aims of the business.
• Leverage connections among business and commercial strategy to develop and apply innovative solutions that address business needs within regulatory requirements.

Foundational: An individual has a common knowledge or an understanding of basic techniques and concepts.

• Understand how one’s work contributes to the vision and mission of the company, and apply understanding as it relates to company’s ability to benefit customers and other stakeholders.
• Understand and apply understanding of how your team supports the goals of the business.
• Become familiar with the functional areas of the organization within scope and apply that familiarity to contribute to the success of the business.
• Become familiar with business strategies as well as internal regulations.

• Proactively facilitates, aligns, and mobilizes long–term based alliances with key stakeholder leadership and external management boards with different orientations to accomplish strategic objectives for the enterprise.
• Develops and executes strategies for advancing company’s transparency, trust, and credibility with external stakeholders.
• Is sought after by internal and external leaders as a key networking partner and catalyst for forming strategic alliances.

• Actively seeks out, develops, and enhances highly engaged and long–term based alliances with key senior internal and external stakeholders to accomplish strategic objectives.
• Leads and coaches others in developing and maintaining transparency, trust, and credibility in relationships with others.
• Proactively creates wide, expansive internal and external networks with senior and influential leaders and other stakeholders to form strategic alliances.

• Develops and maintains relationships with key internal and external stakeholders to accomplish objectives.
• Actively builds and fosters transparency, trust, and credibility in relationships with others.
• Proactively builds and leverages influential networks to identify opportunities and open communication channels.

• Observes relationships with key internal and external stakeholders to understand objectives.
• Works to establish transparency, trust, and credibility in relationships with others.
• Begins to establish networks to identify opportunities and open communication channels.